twirl

Terms & Conditions

  1. General

    • By accessing and using the website, you agree to be bound by these terms and conditions. If you do not agree with any of these terms, you should not access or use the website.
    • The terms and conditions may be updated from time to time and it is your responsibility to check for these changes before using the website.

  2. Services

    • We provide a top-up service for a selected mobile networks and different gift cards and vouchers services and other services.
    • The website is provided "as is" and we do not guarantee that the services will be uninterrupted or error-free.
    • The purchased service will be provided to the users registered email address. Also, the user can check the history of the purchased services through the user profile page.

  3. Your data:

    • When registering you may supply personal information, including your email address or phone number and financial information (debit or credit card) . Data collected by us as part of the Services will be treated in accordance with our Privacy Notice and Cookie Policy. These documents set out how we use and protect the information you provide to us.

  4. Payment

    • Payment for the services must be completed through the payment options provided on the website.
    • You agree to provide accurate payment information and to update this information as necessary.
    • If you buy a Top-up in a currency different from your chosen payment method, the payment amount will be determined by the current FX rate on the payment date, and an airtime conversion fee will be added. Additionally, there may be a secure online processing fee for any Product you purchase through.

  5. Cancellation

    • Once payment has been made and the order has been confirmed and the service has been delivered to the user, it cannot be cancelled.

  6. Refunds

    • No refunds will be provided unless transaction has failed.
    • Refunds may take up to 14 working days to be processed.
    • Refunds will only be processed back to the original payment method.

  7. Intellectual Property

    • All content and materials on the website, including but not limited to images, text, graphics, logos, and software, are either owned by us, licensed to us, or used with permission.
    • You may not use any of the content on the website without our prior written permission.

  8. Limitation of Liability

    • We will not be liable for any losses arising out of the use of the website or the services offered on the website.
    • In no event will we be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use of the website or the services offered on the website.

  9. Indemnification

    • You agree to indemnify and hold us harmless from any liabilities, costs, and expenses arising out of your use of the website or the services offered on the website.

  10. Governing Law

    • These terms and conditions will be governed by the laws of the jurisdiction in which we are registered.

  11. Disputes

    • Any disputes arising out of or in connection with these terms and conditions will be resolved through arbitration in accordance with the rules of the jurisdiction in which we are registered.
    • Any arbitration will take place in the jurisdiction in which we are registered.

  12. Entire Agreement

    • These terms and conditions constitute the entire agreement between you and us with respect to the use of the website and the services offered on the website.
    • Any other agreements or understandings, whether oral or written, between you and us with respect to the website or the services offered on the website, are superseded by these terms and conditions.

  13. “Win a year's worth of credit” Campaign Terms and Conditions:

    • Prize Details:
    • The winner of this promotion will be entitled to receive a one-year top-up for free, equivalent to the amount of their original purchase. The total amount of the prize is capped to $600 in one year.
    • This free top-up will be transferred on a monthly basis over the year and will be transferred to any number that the winner determines within the winning country (within the list of countries that https://twirl.mobi/ is already covering).
    • The total amount of the prize is capped to $600 in one year. In case that the won top up amount is higher than $600, then the user will be entitled to receive a prize with total amount of $600 in one year.
    • Prize Eligibility:
    • This promotion is only valid for any Top-up transactions made through https://twirl.mobi/ and to any country that https://twirl.mobi/ is providing the top up service to
    • This promotion offers a one prize for one winner for all covered countries, rather than a separate prize for each country.
    • The prize will be awarded to the user who have purchased a Top-Up.
    • Campaign Duration:
      The campaign period for this promotion is 6 months from its start date. The draw will occur at the end of this 6-month period